Disney Cruise Cancellation Policy – Complete Guide 2022

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Disclosure: This Disney Cruise cancellation policy page contains affiliate links. Read full Disclosure Policy.


The Disney Cruise cancellation policy is one of the biggest questions from those considering a Disney cruise vacation.

Before you book a Disney Cruise, you might ask yourself:

“Can I change my mind later and get my money back?

The short answer is yes…usually.

Most stateroom reservation deposits can be fully refunded, as long as you cancel prior to your “Paid in Full” (PIF) date.

In this article, I will explain the basics of the Disney Cruise cancellation policy and how much of a refund you can get if you have to back out of your trip.


Table of Contents


Can I Cancel a Disney Cruise and Get My Money Back?

In most cases, yes, you can cancel and get a full refund.

Full refunds are available if you cancel before your Paid in Full (see below) date.

There are a couple exceptions to this:

1) If you want to cancel a suite or Concierge reservation.

In this case, you will lose your deposit amount per guest when cancelling anytime before your paid in full date.

2) You booked using “Guarantee with restrictions”

The “Guarantee with restrictions” category staterooms such as categories IGT, OGT, and VGT are non-refundable and must be paid in full at time of booking.


Your Paid in Full (PIF) date will vary and will depend on your itinerary, sail date, and cruise length.

It will fall somewhere between 90 and 120 days prior to your departure.

To find out your specific date, check your confirmation email or logon to your My Cruise Reservation on the Disney Cruise Line website.


How to Cancel a Disney Cruise

Cancellations must be made over the phone (800-951-3532) or in writing.

If you booked through a travel agent, make sure to go through them to cancel. They will take care of you.


What are the Disney Cruise Cancellation Fees?

For Sailings Through December 31, 2022

Due to ongoing concerns about COVID-19, Disney has relaxed the cancellation fees and offered some travel flexibility on voyages taking plce before the end of 2022.

WHAT’S DIFFERENT:
For sailings through December 31, 2022, the cancellation fee has been relaxed to full refunds available up to 59 days prior to sailing. For all other sailings, see the regular cancellation fee schedule below.

For Sailings After December 31, 2022, aka The Standard Fees

There are NO fees if you cancel any Disney Cruise more than 90 days prior to the date you sail (aka, commencement date).

If you need to cancel your DCL reservation AFTER your Paid in Full date, there are cancellation fees.

Here is a list of fees depending on your sailing:

Cruises 1 to 5 Nights (Excluding Suites and Concierge Staterooms)
Days Prior to Vacation Commencement Date – Fee Amount

  • 89 to 45 days – Deposit per Guest
  • 44 to 30 days – 50% of vacation price per Guest
  • 29 to 15 days – 75% of vacation price per Guest
  • 14 days or less – 100% of vacation price per Guest

Cruises 6 Nights or More (Excluding Suites and Concierge Staterooms)
Days Prior to Vacation Commencement Date – Fee Amount

  • 119 to 56 days – Deposit per Guest
  • 55 to 30 days – 50% of vacation price per Guest
  • 29 to 15 days – 75% of vacation price per Guest
  • 14 days or less – 100% of vacation price per Guest

Suite and Concierge Staterooms: All Sailings
Days Prior to Vacation Commencement Date – Fee Amount

  • 90 days or more – Deposit per Guest
  • 89 to 56 days – 50% of vacation price per Guest
  • 55 to 30 days – 75% of vacation price per Guest
  • 29 days or less – 100% of vacation price per Guest

CATEGORIES WITH RESTRICTIONS
Reservations for Inside, Outside or Verandah Categories with Restrictions are NON-REFUNDABLE and NON-TRANSFERABLE. That is, there are no refunds. A 100% cruise cancellation fee applies from time of payment.


Can I change my Disney cruise reservation to another date?

If you’re sailing on or before September 30, 2022, you can change your sail date up to 15 days prior to departure.

KEEP IN MIND

  • If you want to change your sail date, you must move your sail date to one that starts BEFORE September 30, 2023.
  • You won’t be able to switch your reservation back to the original sail date after making this change.
  • If you cancel your new sail date, cancellation fees will be the greater of:
    a) cancellation fees that would have been applicable to the original sail date; or b) cancellation fees applicable to the new sail date.
  • Standard air cancellation fees apply if you booked flights through Disney Cruise Line.

Flexible Refunds for COVID-19 Related Issues

If you are exhibiting COVID-19 symptoms or have been exposed to the virus, Disney Cruise Line currently will allow you to receive a refund without Disney-imposed cancellation fees OR apply your cruise fare to another sailing in the future.

THE DETAILS

  • Your new sail date must take commence before September 30, 2023.
  • You will not be able to change back to your original sailing date.
  • Qualifying scenarios include:
    • Have symptoms of COVID-19
    • Have a temperature of 100.4°F or greater
    • Have had known exposure to a person with COVID-19 within the previous 14 days
    • Have tested positive for COVID-19
  • If you request a refund, it will be issued in your original form of payment
  • Guests with these symptoms on day of Embarkation will be denied boarding. Guests who are denied boarding will receive a Denied Boarding Voucher for the full amount of their sailing or a refund without Disney-imposed cancellation fees.
  • Disney will not refund any travel insurance or other cancellation fees imposed by third parties (like arilines)
  • Once you’re on board, if you test positive for COVID-19 or must quarantine, you’ll receive a pro-rated voucher for a future sailing or pro-rated refund.

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