UPDATED: Coronavirus Policy
Wondering about the Disney Cruise coronavirus policy? Skip to the bottom of this article.
Before you book a Disney Cruise, you might ask yourself:
"Can I change my mind later and get my money back?
The short answer is yes...usually.
Most stateroom reservation deposits can be fully refunded, as long as you cancel prior to your “Paid in Full” (PIF) date.
In this article, I will explain the basics of the Disney Cruise cancellation policy and how much of a refund you can get if you have to back out of your trip.
Can I Cancel a Disney Cruise and Get My Money Back?
In most cases, yes, you can cancel and get a full refund.
Full refunds are available if you cancel before your PIF date.
There are a couple exceptions to this:
1) If you want to cancel a suite or Concierge reservation.
In this case, you will lose your deposit amount per guest when cancelling anytime before your paid in full date.
2) You booked using "Guarantee with restrictions"
The "Guarantee with restrictions" category staterooms such as categories IGT, OGT, and VGT are non-refundable and must be paid in full at time of booking.
How will COVID-19 Affect My Cruise?
Disney Cruise Line announced that there will be cruise date flexibility for sailings through December 2021.
For sailings through December 31, 2021, the cancellation fee schedule has been temporarily relaxed from beginning as early as 119 days prior to sailing to beginning 59 days prior to sailing for Guests booked in non-Suite and non-Concierge categories.
For Guests booked in Suite and Concierge categories, cancellation fees in excess of the deposit amount will temporarily begin at 59 days prior to sailing.
Reservations for Inside, Outside and Verandah Categories with Restrictions remain nonrefundable and nontransferable.
For any sailings booked by July 31, 2021 scheduled to sail on or before December 31, 2021, you can change your sail date up to 15 days prior to departure.
- Guests who have booked before July 31, 2021 have the ability to change their sail date up to 15 days prior to embarkation.
- Guests scheduled to sail on or before December 31, 2021 may take advantage of this offer.
- Guests who wish to change their sail date must move their sail date to one that commences prior to September 30, 2022. Standard prevailing rates will apply. Future cruise credits cannot be applied to the Disney Wish maiden voyage, setting sail on June 9, 2022.
- Guests cannot change their reservation back to the original sail date after taking advantage of this offer.
- Should you cancel your new sail date, cancellation fees will be the greater of: a) cancellation fees that would have been applicable to the original sail date; or b) cancellation fees applicable to the new sail date.
- Standard air cancellation fees apply for Guests who booked flights through Disney Cruise Line.
To read more about cruise date flexibility and decide if a Disney Cruise is something you want to plan on during this time, visit this article on the Disney Cruise Line website.
What is a “Paid in Full” date?
Your PIF date will vary and will depend on your itinerary, sail date, and cruise length.
It will fall somewhere between 90 and 120 days prior to your departure.
To find out your specific date, check your confirmation email or logon to your My Cruise Reservation on the Disney Cruise Line website.